Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Select tool for screenshots only captures partial area of the selected area.

  • 4 件の返信
  • 2 人がこの問題に困っています
  • 56 回表示
  • 最後の返信者: FredMcD

more options

The custom screenshot select tool (the tool which lets you select custom area of the screenshot) only captures a part of that selected are. This is quite an inconvenience. I am on Mozilla Firefox 99.0.1 for Windows x64 system. I have added the screenshots.

Posted an Imgur link as Mozilla's website is seemingly stuck at uploading images.

https://imgur.com/a/zO6yi0y

The custom screenshot select tool (the tool which lets you select custom area of the screenshot) only captures a part of that selected are. This is quite an inconvenience. I am on Mozilla Firefox 99.0.1 for Windows x64 system. I have added the screenshots. Posted an Imgur link as Mozilla's website is seemingly stuck at uploading images. https://imgur.com/a/zO6yi0y

選ばれた解決策

This is what I use; Taking a Screenshot; Windows > Start > search box > Snip. Select Snipping Tool. Use a compressed image type like PNG or JPG to save the screenshot. Save the picture(s) to your desktop, or wherever. Press the Reply button. Then press the Add images; Browse button.

この回答をすべて読む 👍 1

すべての返信 (4)

more options

選ばれた解決策

This is what I use; Taking a Screenshot; Windows > Start > search box > Snip. Select Snipping Tool. Use a compressed image type like PNG or JPG to save the screenshot. Save the picture(s) to your desktop, or wherever. Press the Reply button. Then press the Add images; Browse button.

more options

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
more options

FredMcD said

This is what I use; Taking a Screenshot; Windows > Start > search box > Snip. Select Snipping Tool. Use a compressed image type like PNG or JPG to save the screenshot. Save the picture(s) to your desktop, or wherever. Press the Reply button. Then press the Add images; Browse button.

Thank you

more options

Glad to help. Safe Surfing.