Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

hoe do I use my recovery key

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 27 回表示
  • 最後の返信者: CraigS26

more options

I had to reinstall windows. I do not remember my Firefox account password but I do have a recovery key, which I generated and kept safe for just this type of situation. I can not find recent info on how do I use it to recover my data? Going through the password reset procedure I see nowhere to enter the recovery key

Thanks

I had to reinstall windows. I do not remember my Firefox account password but I do have a recovery key, which I generated and kept safe for just this type of situation. I can not find recent info on how do I use it to recover my data? Going through the password reset procedure I see nowhere to enter the recovery key Thanks

すべての返信 (1)

more options

I did a Search for - Use of Firefox Recovery Key -- and in 3 seconds (Vs wait for answer here) = https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys