Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

cannot set one password for same account on two laptops

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 13 回表示
  • 最後の返信者: MrTomFizz

more options

I'm going around in circles! I have a new second laptop onto which I have just installed Firefox and I would like to sync with Firefox on my original laptop, but when I use the email & password for my Firefox account, it says wrong password, so I go back to my original and confirm that he email & password for my Firefox account is indeed correct. I thus click forgot & rest password on my new laptop and successfully register it as my Firefox account. However, when I go back to my original laptop, I find I have been looged out, and when I try to sign in, it says wrong password! I have gone back & forth resetting the password, and every time it's the same. can you help please?

I'm going around in circles! I have a new second laptop onto which I have just installed Firefox and I would like to sync with Firefox on my original laptop, but when I use the email & password for my Firefox account, it says wrong password, so I go back to my original and confirm that he email & password for my Firefox account is indeed correct. I thus click forgot & rest password on my new laptop and successfully register it as my Firefox account. However, when I go back to my original laptop, I find I have been looged out, and when I try to sign in, it says wrong password! I have gone back & forth resetting the password, and every time it's the same. can you help please?

すべての返信 (2)

more options

Can you login to the Firefox account via this web page?

more options

Only one machine at a time. For example, I had to sign in on this laptop in order to post a reply and it claimed my password was incorrect, so i had to reset with the very same password it told me was incoorect and although I have now signed in and am replying, my other laptop immediately disconected from my Firefox account and when I tried to sign in, it tells me that the password I had used just minutes before is now incorrect. So, when I want to sign in on that laptop again, I'll have to reset (with the very same password) there and it will immediately disconnect this laptop from my Firefox account, and I will have to reset this one! No problem resetting each laptop with exactly the same password, but only one machine at a time. Never the twain shall meet!