Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox not opening

  • 1 件の返信
  • 0 人がこの問題に困っています
  • 4 回表示
  • 最後の返信者: cor-el

kanevanutrecht
kanevanutrecht
more options

Hello, when I try to open firefox it'll load for a bit and then try to open. But when it fails it tries to open in safe mode but crashes right then and there. I have a suspicion that my firefox is blocked from opening but I don't know for what. Please help.

Hello, when I try to open firefox it'll load for a bit and then try to open. But when it fails it tries to open in safe mode but crashes right then and there. I have a suspicion that my firefox is blocked from opening but I don't know for what. Please help.

すべての返信 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.