Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Sign-in issues on android

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 6 回表示
  • 最後の返信者: kilakori

kilakori
kilakori
more options

I have recently updated my OS (Android) and reinstalled Firefox. I am now unable to sign in (only on THIS PARTICULAR smartphone). After entering my email and password Firefox redirects me to the accounts settings page and everything seems fine. However when I tap on menu button I still get the "Sign in to synchronise" prompt. Any help would be greatly appreciated.

I have recently updated my OS (Android) and reinstalled Firefox. I am now unable to sign in (only on THIS PARTICULAR smartphone). After entering my email and password Firefox redirects me to the accounts settings page and everything seems fine. However when I tap on menu button I still get the "Sign in to synchronise" prompt. Any help would be greatly appreciated.

選ばれた解決策

Update: I can use my account now; I created a new account, signed in, signed out and am now able to use my original account on my smartphone.

この回答をすべて読む 👍 0

すべての返信 (3)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

What is the version number of Firefox for Android that you have installed?

kilakori
kilakori 質問者
more options

Hi, Paul! I'm running Firefox 104.1.0 (Build #2015898515), 99759dd72+ on the latest PixelExperience 12 Plus (August) patch.

kilakori
kilakori 質問者
more options

選ばれた解決策

Update: I can use my account now; I created a new account, signed in, signed out and am now able to use my original account on my smartphone.