Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox on iOS always crashing & hanging

  • 2 件の返信
  • 4 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Damon

PennyPincher
PennyPincher
more options

Every time I launch Firefox for iOS on my iPhone or iPad the app either crashes or hangs. I am using “old” Apple products both operating on iOS 15.7. Crashing occurs pretty much every time now I open the app (version Firefox 106.0 (20303)). I usually only have a handful of tabs open at any time so I don’t think my browsing habits are the cause? I have also noticed “flickering” between the shortcuts on my Firefox homepage - the name or icon for a few of the shortcuts switches around like some kind of identity crisis - so something is obviously glitching. The app hanging occurs when I am entering login/password details. Sometimes it takes 20 seconds to progress from the username field to the password field but more often the app just hangs and I have to relaunch and try again. I am almost at the point of ditching Firefox, the user experience is very bad. Any tips or suggestions please?

Every time I launch Firefox for iOS on my iPhone or iPad the app either crashes or hangs. I am using “old” Apple products both operating on iOS 15.7. Crashing occurs pretty much every time now I open the app (version Firefox 106.0 (20303)). I usually only have a handful of tabs open at any time so I don’t think my browsing habits are the cause? I have also noticed “flickering” between the shortcuts on my Firefox homepage - the name or icon for a few of the shortcuts switches around like some kind of identity crisis - so something is obviously glitching. The app hanging occurs when I am entering login/password details. Sometimes it takes 20 seconds to progress from the username field to the password field but more often the app just hangs and I have to relaunch and try again. I am almost at the point of ditching Firefox, the user experience is very bad. Any tips or suggestions please?

すべての返信 (2)

Gary
Gary
more options

I am attempting to replace Chrome with Firefox, but the performance on my iPad is so poor that this may not be feasible. . I need a browser that will share data (bookmarks, etc.) across platforms - Windows, Android, and iOS. As I scroll down a page, it often hangs and I can’t get the page to respond. Sometimes going to a diff App then back to Firefox will resolve the problem. Sometimes not… at the moment I have about 10 tabs open. When I switched to another app and back to Firefox, most of the tabs were blank, then started flashing for several seconds, and finally displayed the correct information. Can we expect something better in the future?

Damon
Damon
more options

I had the same problem on an older iPad Pro (9.7-inch). What solved the problem for me was to clear all website data by pressing the Hamburger menu > Settings > Data Management > Web Site Data > Clear All Web Site Data. This process is somewhat described in the article Clear browsing history in Firefox for iOS. After doing this I found Firefox for iOS performance improved drastically: no more crashes, hangs or flickers!

You may wish to review the article Clear browsing history in Firefox for iOS and see if this works for you.