Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

sync computer with phone

  • 2 件の返信
  • 10 人がこの問題に困っています
  • 25 回表示
  • 最後の返信者: kmbaliko

kmbaliko
kmbaliko
more options

Hello, 

I cannot find the option that says sync and save data. Also, there's no way to scan the QR code. I follow the instructions but the sync and save data option is just not in the menu.

Thank you, Kristina

Hello, I cannot find the option that says sync and save data. Also, there's no way to scan the QR code. I follow the instructions but the sync and save data option is just not in the menu. Thank you, Kristina

すべての返信 (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi Kristina

When you open the Settings option in the Firefox for Android menu, is there an item at the top of the list that has your email address?

kmbaliko
kmbaliko 質問者
more options

Hello,

No, there is only something that says Firefox Account. When you click on it there is an option to sign out, the device name, and Sync. However, when you press sync nothing happens.


Thank you for your time, KMB