Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

blacksreen appears sometimes

  • 3 件の返信
  • 0 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: Paul

more options

I have see sometimes the blacksreen on both my Android devices, Xiaomi pad 5 and Samsung s21, when I opened Firefox the only thing I see is the blacksreen

I have see sometimes the blacksreen on both my Android devices, Xiaomi pad 5 and Samsung s21, when I opened Firefox the only thing I see is the blacksreen
添付されたスクリーンショット

すべての返信 (3)

more options

Hi

What level of enhanced tracking protection do you have set?

Do you have any add-ons installed in Firefox for Android?

more options

I have only one extention, uBlock, I tried to turn it off - it didn't help on both devices

Default level of tracking protection

more options

If you open the Android Settings app, select Applications and find Firefox in the list, you should (under Storage) see an option to clear the cache (do not clear data!).

Does clearing the cache help?