Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Can't update Firefox

  • 3 件の返信
  • 0 人がこの問題に困っています
  • 15 回表示
  • 最後の返信者: jonzn4SUSE

jillv46
jillv46
more options

When I click the "restart to update" button it restarts but the button is still there and it's not working. I even restarted my laptop and still nothing. Is there anyway for me to fix it?

When I click the "restart to update" button it restarts but the button is still there and it's not working. I even restarted my laptop and still nothing. Is there anyway for me to fix it?

すべての返信 (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

What if you start Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

jillv46
jillv46 質問者
more options

jonzn4SUSE said
What if you start Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

When I put it in troubleshoot mode it doesn't help

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

How about a refresh (Firefox Refresh)? Before doing this, I would download a different version of Firefox (Beta, Dev, Nightly, or Waterfox) and use sync to have your data in another browser in case something goes BOOM. Also export a copy of your bookmarks as another backup.

この投稿は jonzn4SUSE により に変更されました