Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Recover bookmarks with recovery keys.

  • 1 件の返信
  • 0 人がこの問題に困っています
  • 16 回表示
  • 最後の返信者: cor-el

knightmmaggnuss
knightmmaggnuss
more options

Hi.. I was installing a new Windows system. Before the installation, I did a synchronization in my Firefox to later recover my settings using recovery keys. But after installation and login, there was no question about the keys to recover this data. How can I get my bookmarks back? I have only recover keys and the e-mail adres for this. Please somedy help me. Thank you.

Hi.. I was installing a new Windows system. Before the installation, I did a synchronization in my Firefox to later recover my settings using recovery keys. But after installation and login, there was no question about the keys to recover this data. How can I get my bookmarks back? I have only recover keys and the e-mail adres for this. Please somedy help me. Thank you.

すべての返信 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You normally use the email address and the password to connect to the Sync account. If you do not remember the password then you can do a password reset and use the recovery key (there is only one long recovery key) to connect to the Sync account.