Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Earthink SMTP error messages, can't send

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Bird of Thunder

Bird of Thunder
Bird of Thunder
more options

Hi folks,

I've been using Thunderbird successfully with my Earthlink email for a couple of months (Windows 10)

Today suddenly, sending stopped working. Here's the error message:

Sending of the message failed. The Outgoing server (SMTP) smtpauth.earthlink.net does not support the selected authentication method. Please change the 'Authentication method' in 'Account Settings | Outgoing Server (SMTP)

I have the correct settings for Earthlink (STARTTLS, port 587), and sending has been fine until today.

When it first happened, I rebooted the PC and then it started working again.

Trying again later, it stopped being able to send.

Someone posted that the issue can be solved by sending and receiving insecurely, but that is not a solution!

I was also using Encrypted Password with no problem, and today that started causing an error message, forcing me to reset to Normal Password.

Hi folks, I've been using Thunderbird successfully with my Earthlink email for a couple of months (Windows 10) Today suddenly, sending stopped working. Here's the error message: ******************** Sending of the message failed. The Outgoing server (SMTP) smtpauth.earthlink.net does not support the selected authentication method. Please change the 'Authentication method' in 'Account Settings | Outgoing Server (SMTP) ******************** I have the correct settings for Earthlink (STARTTLS, port 587), and sending has been fine until today. When it first happened, I rebooted the PC and then it started working again. Trying again later, it stopped being able to send. Someone posted that the issue can be solved by sending and receiving insecurely, but that is not a solution! I was also using Encrypted Password with no problem, and today that started causing an error message, forcing me to reset to Normal Password.

すべての返信 (1)

Bird of Thunder
Bird of Thunder 質問者
more options

ps, the problem is intermittent, sometimes I can send, including with Encrypted Password, sometimes can't send at all