Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Reset Password

  • 1 件の返信
  • 2 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: Matt

more options

I'm running the latest version of Tbird on a Windows 10 machine. My provider is Comcast. (Xfinity). The program no longer accepts my password and there are no saved passwords in the "Saved Passwords". How can I reset my password? It says no account found. I've been using Tbird for a LONG time.

I'm running the latest version of Tbird on a Windows 10 machine. My provider is Comcast. (Xfinity). The program no longer accepts my password and there are no saved passwords in the "Saved Passwords". How can I reset my password? It says no account found. I've been using Tbird for a LONG time.

すべての返信 (1)

more options

What says "no account found"?

Repeated failures to authenticate can see the existing password removed from the password manager. I have had that happen. I don't know if it should, but it does. Si in an of itself, it is not really indicative of anything but your authentication is not happening.