Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Profiles on RDS Windows Server 2016 - Need to create a new one almost each time

  • 3 件の返信
  • 0 人がこの問題に困っています
  • 6 回表示
  • 最後の返信者: Mike Kaply

esteban.beytrison
esteban.beytrison
more options

Hi,

We are using Firefox Enterprise on Windows Server 2016 Remote Desktop for approx 100 users.

The users need very often to create a new profile when launching FireFox, and then loose all their bookmarks.

Is there a way to manage the profiles correctly to bypass this problem ?

Thank you for your help ! Have a nice day.

Hi, We are using Firefox Enterprise on Windows Server 2016 Remote Desktop for approx 100 users. The users need very often to create a new profile when launching FireFox, and then loose all their bookmarks. Is there a way to manage the profiles correctly to bypass this problem ? Thank you for your help ! Have a nice day.

すべての返信 (3)

Mike Kaply
Mike Kaply
  • Moderator
more options

What do the users see that requires them to create a new profile?

esteban.beytrison
esteban.beytrison 質問者
more options

Hi,

Firefox says that the user have launched an old version of Firefox (see Attachement).

Mike Kaply
Mike Kaply
  • Moderator
more options

So for some reason your users are launching older versions of Firefox on different machines.

If you can't determine why that is, you can set MOZ_ALLOW_DOWNGRADE in the environment to allow this behavior or modify the Firefox icon to pass --allow-downgrade when starting.