Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

Malware has a Browser Guide add on that keeps coming up constantly into my daily viewing I want it stopped please

  • 1 件の返信
  • 0 人がこの問題に困っています
  • 最後の返信者: NoahSUMO

more options

I have installed Malware protection onto my laptop and it has been interfering constantly by popping up with a Browser Guide I cannot remove and they advise me to go through my Browser FireFox to have it removed.

I have installed Malware protection onto my laptop and it has been interfering constantly by popping up with a Browser Guide I cannot remove and they advise me to go through my Browser FireFox to have it removed.

この投稿は NoahSUMO により に変更されました

すべての返信 (1)

more options

Do you mean Browser Guard? Do you have MalwareBytes installed?

You can find Browser Guard here and remove it: https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons

They have a support page on their website. I can't believe they didn't give you the link to that: https://support.malwarebytes.com/hc/en-us/articles/11481605126547-Uninstall-Browser-Guard-from-your-browser

Or it could be a fake malware protection that has copied the name of a famous malware protection: https://forums.malwarebytes.com/topic/281088-removal-instructions-for-browser-guard/ ^ This link shows a fake malware protection addon and how to remove it.

Let us know if you were able to remove it. Thanks

役に立ちましたか?

質問する

投稿に返信するには あなたのアカウントにログイン する必要があります。まだアカウントをお持ちでなければ、新しい質問を開始 してください。