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False virus detection blocks download

  • 6 件の返信
  • 3 人がこの問題に困っています
  • 54 回表示
  • 最後の返信者: James

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Running Firefox 133.0.3 on Windows 10 22H2

The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or malware. Of course it does not - it's a zip file of screenshots! Running a scan on the folder once unzipped confirms there is nothing malicious in it. Can you fix that please?

Running Firefox 133.0.3 on Windows 10 22H2 The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or malware. Of course it does not - it's a zip file of screenshots! Running a scan on the folder once unzipped confirms there is nothing malicious in it. Can you fix that please?
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選ばれた解決策

すべての返信 (6)

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Firefox browser doesn't have virus scanner that comes either the site or your AV doing that.

役に立ちましたか?

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There is literally a setting for it.

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We're using Google Safebrowsing for scanning downloads/malware protection. They somehow marked your file as dangerous.

You can force a download by clicking > icon.

役に立ちましたか?

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Yeah, I figured out how to get it to download, but it's extra steps that are unnecessary. So I have to complain to Google about this?

役に立ちましたか?

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選ばれた解決策

Yeah.

役に立ちましたか?

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markwarner22 said

Firefox browser doesn't have virus scanner that comes either the site or your AV doing that.

markwarner22 please see https://support.mozilla.org/en-US/kb/how-does-phishing-and-malware-protection-work

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