Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

Account received from is different that account sent from

  • 7 件の返信
  • 0 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: sfhowes

more options

Please, I need help. Bear with me while I describe the problem.

Let's say I have two email accounts set up, user1 and user2. Each one has been set up for quite some time and both have worked as expected for years. If I send an email from user1 a copy of the message drops in the sent folder of user1 and the reply comes back to user1, and if I send an email from user2 a copy of the message drops in the sent folder of user2 and the reply comes back to user2. Not any longer.

Now, if I send an email from user1, a copy of the message drops in the sent folder of user1 and the copy clearly says it was sent from user1's email. However, the reply comes back to user2's email inbox. The source of the message clearly shows it was sent TO: user2, Delivered-To: user2, Received: from line says it is for <user2>.

This has been going on since the latter part of last year.

Please, I need help. Bear with me while I describe the problem. Let's say I have two email accounts set up, user1 and user2. Each one has been set up for quite some time and both have worked as expected for years. If I send an email from user1 a copy of the message drops in the sent folder of user1 and the reply comes back to user1, and if I send an email from user2 a copy of the message drops in the sent folder of user2 and the reply comes back to user2. Not any longer. Now, if I send an email from user1, a copy of the message drops in the sent folder of user1 and the copy clearly says it was sent from user1's email. However, the reply comes back to user2's email inbox. The source of the message clearly shows it was sent TO: user2, Delivered-To: user2, Received: from line says it is for <user2>. This has been going on since the latter part of last year.

すべての返信 (7)

more options

Do you have separate smtp servers for each account, and are the accounts pointing to the correct servers?

https://support.mozilla.org/en-US/questions/1350593

役に立ちましたか?

more options

The Gmail server information was set years ago according to their instructions and have worked for years. I've made no changes to that information for any of my accounts, and this is the only account that exhibits this behavior.

MORE INFORMATION: I'm discovering when I go to Account Settings>Outgoing Server>Edit SMTP server, if I edit the user name under Security and Authentification then the edited name is copied into several but not all of the other accounts.

この投稿は rdbrown58 により に変更されました

役に立ちましたか?

more options

That proves Sfhowes' assumption. That perception appears when each account does not have a unique server.

役に立ちましたか?

more options

I don't understand how that applies. Gmail accounts all use the same outgoing server information with the exception of the user name.

役に立ちましたか?

more options

You must have as many smtp servers as you have accounts: smtp1, smtp2, ...., all with the same settings - smtp.gmail.com, 465, SSL/TLS, OAuth2 - except different User Names (email address). Then, point account1 to smtp1, account2 to smtp2,..., as explained in the link in my first reply. Remove the entries from Saved Passwords in Settings, restart TB, enter the account password for each account in the OAuth2 window.

役に立ちましたか?

more options

This doesn't explain how the (basically) reply-to address can be different than it should be WHEN NO CHANGES HAVE BEEN MADE TO SETTINGS.

Do you understand what I'm saying now?

役に立ちましたか?

more options

Check your accounts and make sure they are set up as in the link in my first reply. Also, check you don't have any entries in the Reply-to Address fields in Account Settings.

Even if you haven't made any changes, doesn't mean the mail provider hasn't made changes, or it might have started to enforce certain rules.

役に立ちましたか?

質問する

投稿に返信するには あなたのアカウントにログイン する必要があります。まだアカウントをお持ちでなければ、新しい質問を開始 してください。