Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

Thunderbird crashes when trying to open settings

  • 3 件の返信
  • 0 人がこの問題に困っています
  • 最後の返信者: paul.klemann

more options

I tried to open settings because I need to change account passwords. As soon as I open settings Thunderbird crashes after showing the settings page for half a second. Latest Thunderbird version under latest windows 11 version. Anyone else has this problem? Restarting the PC (miracle cure for problems under windows) did not solve the problem. Anyone else has this? Anyone knows a solution?

I cannot access my accounts passwords, so the problem is rather worrisome and urgent.

I tried to open settings because I need to change account passwords. As soon as I open settings Thunderbird crashes after showing the settings page for half a second. Latest Thunderbird version under latest windows 11 version. Anyone else has this problem? Restarting the PC (miracle cure for problems under windows) did not solve the problem. Anyone else has this? Anyone knows a solution? I cannot access my accounts passwords, so the problem is rather worrisome and urgent.

すべての返信 (3)

more options

Are you using Bitdefender? If not, which AV software?

役に立ちましたか?

more options

Hi Wayne, yes I am using Bitdefender.

役に立ちましたか?

more options

By the way, I am also using Surfshark as VPN. But Thunderbird is set to bypass the VPN.

役に立ちましたか?

質問する

投稿に返信するには あなたのアカウントにログイン する必要があります。まだアカウントをお持ちでなければ、新しい質問を開始 してください。