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Thunderbird 128.5.2esr Crashes on Launch @ atcuf32.dll | winapi::um::bits::IBackgroundCopyManager::GetJob because of bitdefender

  • 3 件の返信
  • 0 人がこの問題に困っています
  • 最後の返信者: jaudette38

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Thunderbird started crashing randomly about 2 days ago, however, after restart, it would remain running if I switched to troubleshooting mode. I removed an add-on from Bitdefender in troubleshooting mode.

Today I can't even open Thunderbird-- it crashes on launch. It won't launch even if I hit the Shift key or if I turn off antivirus.

Here is the most recent submitted crash report:

Crash ID: ⁨bp-b52cd345-636f-445a-ab4c-764ca0250114⁩

Can someone please give me guidance on what is going on and how to fix it?

Thank you.

Thunderbird started crashing randomly about 2 days ago, however, after restart, it would remain running if I switched to troubleshooting mode. I removed an add-on from Bitdefender in troubleshooting mode. Today I can't even open Thunderbird-- it crashes on launch. It won't launch even if I hit the Shift key or if I turn off antivirus. Here is the most recent submitted crash report: Crash ID: ⁨bp-b52cd345-636f-445a-ab4c-764ca0250114⁩ Can someone please give me guidance on what is going on and how to fix it? Thank you.

この投稿は Wayne Mery により に変更されました

すべての返信 (3)

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Your crash is caused by bitdefender.

Does the crashing stop if you download and install 128.6.0 from https://thunderbird.net/download ?

役に立ちましたか?

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"About Thunderbird" says I am running Version 128.6.0esr currently. Should I download it anyway?

役に立ちましたか?

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I'm on Version: 128.5.2 and get instant crash also.

役に立ちましたか?

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