Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

i cannot see my secondary email account

more options

I have two email accounts I've used for Firefox over the years, a Google account on my PC and a Yahoo account for my mobile phones. I don't see a secondary email account on any devices when managing my account, yet when I get go to add them, all devices say they already exist.

I am doing this because I am trying to sync one phone to another. Or, by pairing one to a window on my PC and then pair the second phone to that after that's accomplished.

I didn't see a Sync and Save opinion in my phone menus, and under my email address there is only an option to sync now and no pairing options, nor a QR reader that comes up to see the QR code on my PC trying to sync from there. I cannot even get my new phone to log in to Mozilla to even ask this question.

My PC account options shows that both phones exist in the sync system.

I have two email accounts I've used for Firefox over the years, a Google account on my PC and a Yahoo account for my mobile phones. I don't see a secondary email account on any devices when managing my account, yet when I get go to add them, all devices say they already exist. I am doing this because I am trying to sync one phone to another. Or, by pairing one to a window on my PC and then pair the second phone to that after that's accomplished. I didn't see a Sync and Save opinion in my phone menus, and under my email address there is only an option to sync now and no pairing options, nor a QR reader that comes up to see the QR code on my PC trying to sync from there. I cannot even get my new phone to log in to Mozilla to even ask this question. My PC account options shows that both phones exist in the sync system.

すべての返信 (2)

more options

I see everything you say us missing. See screenshots Post screenshots showing the menu with the missing options.

この投稿は jonzn4SUSE により に変更されました

役に立ちましたか?

more options

If you do not see both email addresses listed in the same Mozilla account, it's possible that you have two separate accounts (so each email address would be the primary address of its own account). In that case, if you want to Sync all devices in one account, you need to sign all devices into that one account and just let the other account lie fallow.

役に立ちましたか?

質問する

投稿に返信するには あなたのアカウントにログイン する必要があります。まだアカウントをお持ちでなければ、新しい質問を開始 してください。