Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

can't install thunderbird

  • 3 件の返信
  • 0 人がこの問題に困っています
  • 11 回表示
  • 最後の返信者: timgausden

more options

trying to install thunderbird on a new laptop. got the donation screen, donated. got the thank you screen, it says carry on and complete installation but there is nothing to install, no files downloaded and everything takes me back to the first screen and the thank you screen. I'm getting to the point of taking my donation back and just sticking with outlook!!!

trying to install thunderbird on a new laptop. got the donation screen, donated. got the thank you screen, it says carry on and complete installation but there is nothing to install, no files downloaded and everything takes me back to the first screen and the thank you screen. I'm getting to the point of taking my donation back and just sticking with outlook!!!

選ばれた解決策

finally found a working download link on a diferent page! Now up and running again. thanks.

この回答をすべて読む 👍 0

すべての返信 (3)

more options

have you tried looking in your downloads folder for the installer you have downloaded. Thunderbird is an application you have to install, not some web page or the like that just appears when you click the download link like in the app stores.

役に立ちましたか?

more options

Hi Matt, yes first thing I did was look in the download folder. I have no download as Ive never been able to actually cick on a download link without going back to the same donations page and then a thank you page which has no usable link on it. I'll try again today.

役に立ちましたか?

more options

選ばれた解決策

finally found a working download link on a diferent page! Now up and running again. thanks.

役に立ちましたか?

質問する

投稿に返信するには あなたのアカウントにログイン する必要があります。まだアカウントをお持ちでなければ、新しい質問を開始 してください。