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  • 最後の返信者: markwarner22

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I did a reset on my HP laptop on 23/02/2025, I opted to save my files but when I signed in to Firefox I had lost all my bookmarks, I have attempted to do a "Restore" but it has not worked, does Firefox retain my bookmarks elsewhere?

I did a reset on my HP laptop on 23/02/2025, I opted to save my files but when I signed in to Firefox I had lost all my bookmarks, I have attempted to do a "Restore" but it has not worked, does Firefox retain my bookmarks elsewhere?

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Mozilla Sync isn't meant for backup it's to sync between device to sync server back to device. What you did was to wipe clean any data on the computer that could've been found and doing a sync replaced the data that was there to resync with another device that would've been still connected to the sync server. But now it has been replaced with a new login and synced with that data which probably it didn't have data so the data was written over any previous data.

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