Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I cannot download files

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: the-edmeister

AnonymousUser
AnonymousUser
more options

I just loaded Firefox 3.6.3 onto my new Windows 7 computer. I backed up then copied my Firefox profile in a new profile I created per the instructions found on a support page. Before doing this I tested my ability to download files and it worked fine; after moving my profile I am not able to download files. I found the support page that discusses download problems and went through all the steps and I still cannot download files.

This happened

Every time Firefox opened

== See above

I just loaded Firefox 3.6.3 onto my new Windows 7 computer. I backed up then copied my Firefox profile in a new profile I created per the instructions found on a support page. Before doing this I tested my ability to download files and it worked fine; after moving my profile I am not able to download files. I found the support page that discusses download problems and went through all the steps and I still cannot download files. == This happened == Every time Firefox opened == See above

すべての返信 (3)

the-edmeister
the-edmeister
  • Moderator
more options

Just a WAG - wild @ssed guess.

With Firefox closed, open the Profile folder and delete the downloads.sqlite file.

AnonymousUser
AnonymousUser 質問者
more options

This didn't help

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox. You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work. Do not forget to re-enable the scanning in your anti-virus software after you are finished with downloading and installing. .......... See http://kb.mozillazine.org/Unable_to_save_or_download_files (Disable virus scanning in Firefox preferences - Windows)