Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

when closing get error report that won't let me close firefox

  • 1 件の返信
  • 9 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: cor-el

Boyofbow
Boyofbow
more options

When click close X this error appears

Error occurred in extension:[Exception... "Component returned failure code: 0x8052000b (NS_ERROR_FILE_CORRUPTED) [nsINavBookmarksService.insertBookmark]" nsresult: "0x8052000b (NS_ERROR_FILE_CORRUPTED)" location: "JS frame :: chrome://bcts/content/bcts.js :: anonymous :: line 135" data: no]

When click close X this error appears Error occurred in extension:[Exception... "Component returned failure code: 0x8052000b (NS_ERROR_FILE_CORRUPTED) [nsINavBookmarksService.insertBookmark]" nsresult: "0x8052000b (NS_ERROR_FILE_CORRUPTED)" location: "JS frame :: chrome://bcts/content/bcts.js :: anonymous :: line 135" data: no]

すべての返信 (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Such error message indicate a problem with an extension and 'bcts' can be used to identify the culprit.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems