Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Cannot edit messages in Constant Contact using Firefox, but IE can.

  • 1 件の返信
  • 2 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: CTCT Help

uccrevbob
uccrevbob
more options

After being automatically upgraded to Firefox 3.6.13, I am having problems using the email editing portion of Constant Contact. I am able to copy a previous message in CC, but when I try to edit the copied message, I click the edit button and nothing happens. (The button shows that it has been pressed, but there is no response on the screen.

This problem happened after the previous Firefox upgrade as well and took over 2 weeks to resolve.

This problem does not occur when using Internet Explorer.

After being automatically upgraded to Firefox 3.6.13, I am having problems using the email editing portion of Constant Contact. I am able to copy a previous message in CC, but when I try to edit the copied message, I click the edit button and nothing happens. (The button shows that it has been pressed, but there is no response on the screen. This problem happened after the previous Firefox upgrade as well and took over 2 weeks to resolve. This problem does not occur when using Internet Explorer.

すべての返信 (1)

CTCT Help
CTCT Help
more options

Hi Bob,

We just found your post. I apologize for the trouble that you were having on the 13th with editing in your Constant Contact account with Firefox. If you are still having trouble, please give us a call at 866-289-2101 and the Constant Contact Support Team would be happy to help you!

Happy Holidays, Marissa