Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I am using 3.6.13 and ever since I have had a problem with opening a submenu within that site. A blank page always pops up. Please help.

  • 1 件の返信
  • 3 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: cor-el

LileeGirl
LileeGirl
more options

I have used American Greetings website for a long time and also a capability within that site called Suggested Messages. Now it won't open and a blank page from Mozilla pops up. Ihad no problem like this before. Very frustrating.

I have used American Greetings website for a long time and also a capability within that site called Suggested Messages. Now it won't open and a blank page from Mozilla pops up. Ihad no problem like this before. Very frustrating.

すべての返信 (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: