Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox is causing my computer to lockup. I don't have that trouble with Chrome. It started when I downloaded the add-on TACO. I've even uninstalled Firefox and re-installed it, but the problem persists.

  • 2 件の返信
  • 12 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: MileHighGuy

more options

Originally, the problem was that Firefox would crash a few times every day. The problem got worse; causing the entire computer to lockup. The only way I could restore functionality to the computer would be to power it off and then restart it.

Originally, the problem was that Firefox would crash a few times every day. The problem got worse; causing the entire computer to lockup. The only way I could restore functionality to the computer would be to power it off and then restart it.

すべての返信 (2)

more options

See:

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:


See also this thread about TACO: /questions/748937

more options

I've tried running Firefox in Safe Mode, but it still causes my computer to lock up.