Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

When trying to go to Gmail, the tab won't open and just says "loading".

  • 6 件の返信
  • 76 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: amita

more options

For the past three days, every time I try to go to Gmail, Firefox's tab says "loading" and won't open gmail. Gmail works fine on Internet Explorer on my laptop so I know it's not Gmail. No error appears, it just keeps trying to load for as long as I leave the tab open. Any ideas?? I haven't changed anything on my computer or any Firefox settings. Thanks!

For the past three days, every time I try to go to Gmail, Firefox's tab says "loading" and won't open gmail. Gmail works fine on Internet Explorer on my laptop so I know it's not Gmail. No error appears, it just keeps trying to load for as long as I leave the tab open. Any ideas?? I haven't changed anything on my computer or any Firefox settings. Thanks!

選ばれた解決策

In addition to the above, the first thing I would do is clear the cache and delete cookies for the site, this can sometimes help with accessing a site that previously worked. For details see https://support.mozilla.com/kb/How+to+clear+the+cache and https://support.mozilla.com/kb/Deleting+cookies

この回答をすべて読む 👍 2

すべての返信 (6)

more options

My own googlemail.com account is working at the moment, I have used it today. I suggest you try out the troubleshooting ideas:

more options

選ばれた解決策

In addition to the above, the first thing I would do is clear the cache and delete cookies for the site, this can sometimes help with accessing a site that previously worked. For details see https://support.mozilla.com/kb/How+to+clear+the+cache and https://support.mozilla.com/kb/Deleting+cookies

more options

Thanks, that worked!

more options

tried the deleting cookies / clearing cache - nothing. all i keepgetting is a warining saying "Connection was reset" - An IE8 window will happily connect to gmail though on the same pc :-(

Other web sites are accessible though !

この投稿は therevokid により に変更されました

more options

I tried clearing the cache and cookies. Gmail is still not loading!!!!! Please help!

more options

clearing the cookies did not work for me, but as soon as i cleared the cache - it solved the problem.

thanks