Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

upgraded to the 4 version and now my identity safe feature for norton is missing how do i get it back

  • 1 件の返信
  • 487 人がこの問題に困っています
  • 4 回表示
  • 最後の返信者: Jack

MissStormyWeather72
MissStormyWeather72
more options

I upgraded to the newest version of Mozilla Firefox, and once it was installed and ready for use, my Identity Safe feature for Norton is missing. I do not know how to get it back in the toolbar area. So I retro-graded back to the 3.6-16 version of Firefox, and wallah it's there even the updated version too. So why doesn't my Norton Identity Safe appear with the new version????

I upgraded to the newest version of Mozilla Firefox, and once it was installed and ready for use, my Identity Safe feature for Norton is missing. I do not know how to get it back in the toolbar area. So I retro-graded back to the 3.6-16 version of Firefox, and wallah it's there even the updated version too. So why doesn't my Norton Identity Safe appear with the new version????

すべての返信 (1)

Jack
Jack
more options

Hi,

There's info about this on the Norton Support site, if you have Norton 360: https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=kb20100720113635EN_EndUserProfile_en_us&version=current&product=Norton%20360&lg=english&ct=united%20states&entsrc=redirect_pubweb&pvid=f-n360-cur


Jack