Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

The Norton Toolbar 4.6 is disabled in Firefox 4 while it is working in previous version of Firefox. In Firefox 4 it opens with massage Norton Toolbar is incompatible in firefox 4. Is this problem have any solution?? pls tell me.

  • 1 件の返信
  • 41 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: TonyE

more options

The Norton Toolbar 4.6 is disabled in Firefox 4 while it is working in previous version of Firefox. In Firefox 4 it opens with massage Norton Toolbar is incompatible in firefox 4. Is this problem have any solution?? pls tell me.

The Norton Toolbar 4.6 is disabled in Firefox 4 while it is working in previous version of Firefox. In Firefox 4 it opens with massage Norton Toolbar is incompatible in firefox 4. Is this problem have any solution?? pls tell me.

この投稿は kumar_alok により に変更されました

すべての返信 (1)

more options

Symantec need to update their Firefox add-ons so that they are compatible with Firefox 4. They have released an update for Norton 360 to make it compatible with Firefox 4, for details see http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20100720113635EN&ln=en_US

I do not know about other Norton products, but if you run Norton LiveUpdate it should inform you if there are updates available. If no updates are available, you can downgrade to Firefox 3.6 if you want to use the Norton add-ons.


To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.

You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.

To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.

For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles