Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Bad request error when opening yahoo mail

  • 5 件の返信
  • 161 人がこの問題に困っています
  • 8 回表示
  • 最後の返信者: cor-el

more options

I cannot open my Yahoo mail. I goes to a blank page and says "Bad Request" on the top. I can go back to where I was by clicking on the back button.

I cannot open my Yahoo mail. I goes to a blank page and says "Bad Request" on the top. I can go back to where I was by clicking on the back button.

すべての返信 (5)

more options

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"
more options

Does not solve the problem.

more options

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Profile Folder in case the file cookies.sqlite got corrupted.

You can also do a test by switching on Private Browsing.
Firefox doesn't use the disk cache and the currently saved cookies if you are in PB mode.

  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Check-mark: [X] "Permanent Private Browsing mode"
more options

Hi everybody, I am experiencing the same problem, and unfortunately clearing the cache and the cookies didn't help. Also, in my Profile Folder there is only one file called ri4ebjmt.default (i.e., no cookies.*). So, what should I do now?

Any help is appreciated.

more options

The folder ri4ebjmt.default is the Firefox profile folder.
You need to look in that folder to see the files in it.

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder