Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

updating problem...I have a update that starts out going through but then does not finish just keep running

  • 1 件の返信
  • 5 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Xircal

more options

also with the update problem it says software update and below the running bar it says connecting to the server

also with the update problem it says software update and below the running bar it says connecting to the server

すべての返信 (1)

more options

Please do the following:

  1. Go to Download Firefox 4.0.1 and download a fresh installation file to the desktop.

  2. Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).

  3. Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox

  4. Finally run the installation file you downloaded to the desktop earlier.

Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.