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I'm confused about how to use the virus protection feature.

  • 2 件の返信
  • 5 人がこの問題に困っています
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  • 最後の返信者: silkphoenix

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While surfing, I got a "security alert." Firefox scanned my computer and found several viruses. After clicking the "start protection" button a download of "InstallSecurityCenter_927.exe" began. When I attempted to open the file, it opened as a text file. How can I successfully use this feature, and how can I eradicate these viruses? Thanks. -Tom Fitzgibbon P.S. I have lately had some issues with my e-mail account being hacked, as well as some credit card fraud. Could these be related?

While surfing, I got a "security alert." Firefox scanned my computer and found several viruses. After clicking the "start protection" button a download of "InstallSecurityCenter_927.exe" began. When I attempted to open the file, it opened as a text file. How can I successfully use this feature, and how can I eradicate these viruses? Thanks. -Tom Fitzgibbon P.S. I have lately had some issues with my e-mail account being hacked, as well as some credit card fraud. Could these be related?

すべての返信 (2)

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Firefox does not scan for viruses. You accessed a malicious site that is trying to get you to install some form of malware. The scan that said your computer was infected was not a real scan. It is trying to get people to install malware by tricking them into believing that their computer is infected.

If you ran that file you need to run a full scan with your anti-virus software. I also recommend running several malware scanners. It is best to run several as each will pick up things that the others miss. Some scanners you can try are:

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Firefox is a browser only, it has no capability to scan your computer. DO NOT open, download, or pay attention to these pop-ups, they are all SCAMS and will install viruses into your computer. It's good that you cannot open that ".exe" file, otherwise your computer will be infected with viruses.

As a suggestion, do not open any "exe" from sources you are not familiar with, especially from emails.