Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Can you please fix compatability issue with Kaspersky anti-virus?

  • 1 件の返信
  • 19 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: TonyE

sonnyday
sonnyday
more options

I am nervous about installing the latest version of Firefox as it warned of a compatibility issue with my anti-virus, Kaspersky. What has happened in the past, is my computer freezes and refuses to shut down. I've been vigilant with the work-around(s) to avoid this from happening again, so am wondering if there is anything that can be done to make this Firefox version compatible with Kaspersky?

I am nervous about installing the latest version of Firefox as it warned of a compatibility issue with my anti-virus, Kaspersky. What has happened in the past, is my computer freezes and refuses to shut down. I've been vigilant with the work-around(s) to avoid this from happening again, so am wondering if there is anything that can be done to make this Firefox version compatible with Kaspersky?

すべての返信 (1)

TonyE
TonyE
  • Moderator
more options

The core functionality of Kaspersky such as anti-virus still works, it is their add-on for Firefox that no longer works. It is down to Kaspersky to update their add-on to make it work with Firefox 4.

For details of the functionality that no longer works see http://support.kaspersky.com/faq/?qid=208284261