Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Can't download new 5.0.1 version don't "have authorization"... I own the computer!

  • 1 件の返信
  • 2 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: cor-el

more options

When I access Firefox I get a message that I'm no longer protected against attacts - I need the new Firefox 5.0.1. So I download it and when I go to install it I'm denied because I "don't have authorization for some components". I own the computer if I don't have access who does?

What do I need to do to access the new program?

When I access Firefox I get a message that I'm no longer protected against attacts - I need the new Firefox 5.0.1. So I download it and when I go to install it I'm denied because I "don't have authorization for some components". I own the computer if I don't have access who does? What do I need to do to access the new program?

すべての返信 (1)

more options

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.