Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I downloaded firefox upgrade. unable to drag to application folder..screen indicates "1 of 2 selected 0 kb avail..... says "1 of 2 selected, 0 kb avail

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 5 回表示
  • 最後の返信者: cor-el

jmacblues2
jmacblues2
more options

firefox upgrade downloaded..unable to drag into application folder.. it says unable because one is in use....also says...1 of 2 selected zero kb avail

firefox upgrade downloaded..unable to drag into application folder.. it says unable because one is in use....also says...1 of 2 selected zero kb avail

すべての返信 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.