Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

The Norton Identity Safe in Norton 360 Version 5 doesn't work in Firefox 8.0.

  • 2 件の返信
  • 18 人がこの問題に困っています
  • 13 回表示
  • 最後の返信者: Rick Mild

Rick Mild
Rick Mild
more options

Was using Norton Internet Security 2012. Upgraded to Norton 360 Version 5. Also upgraded Firefox to 8.0. Now the Norton Toolbar doesn't appear in Firefox, and the Norton Identity Safe is not accessible. Symantec instructed me to run LiveUpdate until all updates are applied; I did. The toolbar and Identity Safe are still not available in Firefox 8.0.

Was using Norton Internet Security 2012. Upgraded to Norton 360 Version 5. Also upgraded Firefox to 8.0. Now the Norton Toolbar doesn't appear in Firefox, and the Norton Identity Safe is not accessible. Symantec instructed me to run LiveUpdate until all updates are applied; I did. The toolbar and Identity Safe are still not available in Firefox 8.0.

選ばれた解決策

See original statement of the problem: I purchased and installed Norton 360 v5 (2012) as a replacement for Norton Internet Security 2012. I'm NOT running either NIS12 or NAV12. It took 4 runs of LiveUpdate for N360 to fully update. Now it works!

この回答をすべて読む 👍 0

すべての返信 (2)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

make sure are you using Norton 2012?

Norton released patch for Firefox 8 yesterday, See

Rick Mild
Rick Mild 質問者
more options

選ばれた解決策

See original statement of the problem: I purchased and installed Norton 360 v5 (2012) as a replacement for Norton Internet Security 2012. I'm NOT running either NIS12 or NAV12. It took 4 runs of LiveUpdate for N360 to fully update. Now it works!