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Firefox crashes

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  • 2 人がこの問題に困っています
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  • 最後の返信者: Swarnava Sengupta

twilhelm
twilhelm
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running windows xp,

upgraded to latest version of firefox - crashes instantly,

crashes instantly when launching in safe mode (holding shift key at start)

uninstalled and reinstalled - crashes instantly,

created new profile - crashes instantly,

looking for link to previous version

I'm not trying to be cryptic with the troubleshooting shorthand here; I'm just trying to be concise with the facts.

running windows xp, upgraded to latest version of firefox - crashes instantly, crashes instantly when launching in safe mode (holding shift key at start) uninstalled and reinstalled - crashes instantly, created new profile - crashes instantly, looking for link to previous version I'm not trying to be cryptic with the troubleshooting shorthand here; I'm just trying to be concise with the facts.

この投稿は twilhelm により に変更されました

選ばれた解決策

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See:

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Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
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選ばれた解決策

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See: