Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: Matt_G

more options

Firefox wont open and every time I click on it the firefox crash reports comes on

Firefox wont open and every time I click on it the firefox crash reports comes on

すべての返信 (1)

more options

Hi smallwoodmp,

You should try starting Firefox in Safe Mode? Try holding down shift while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should look at Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems. There is also a lot of useful information in the Knowledge Base article Firefox crashes when you open it. If you aren't using the latest version of Firefox, you might want to try updating. If the crash still occurs, take a look at this article that discusses issues with the latest version of Firefox? There is some information in there on crashes at startup that might help.

Hopefully this helps!