We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Address Bar aka Location Bar stops functioning with AVG update

  • 6 件の返信
  • 5 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: CuriousGenealogist

more options

Problem: My guess is a number of people are now having this problem because of a recent AVG update. My husband was using the location/address bar in Mozilla just fine until it was interrupted by an AVG update last night (3 February 2012). Suddenly it did not work.

Solution: With much help from the Mozilla help pages, I discovered that AVG is an extension. Our operating system is Windows XP so I was able to go into "Tools" and and then click on "Add-ons." I clicked on "Extensions," found and disabled "AVG Safe Search." Now the Address Bar and Search Bar History work like a charm. Finding the solution took awhile, as I knew it would, so I didn't tackle it until this morning (4 Feb 2012).

Question: I'd be curious how many other people are having this problem as a result of the AVG update.

Problem: My guess is a number of people are now having this problem because of a recent AVG update. My husband was using the location/address bar in Mozilla just fine until it was interrupted by an AVG update last night (3 February 2012). Suddenly it did not work. Solution: With much help from the Mozilla help pages, I discovered that AVG is an extension. Our operating system is Windows XP so I was able to go into "Tools" and and then click on "Add-ons." I clicked on "Extensions," found and disabled "AVG Safe Search." Now the Address Bar and Search Bar History work like a charm. Finding the solution took awhile, as I knew it would, so I didn't tackle it until this morning (4 Feb 2012). Question: I'd be curious how many other people are having this problem as a result of the AVG update.

選ばれた解決策

Disabling it in the Mozilla Extensions is good enough and won't affect other applications.

この回答をすべて読む 👍 0

すべての返信 (6)

more options

If you don't need the AVG extension, you can Uninstall it through your AVG program.

more options

Mozilla was the only program that AVG appeared to be mucking up. So I just disabled it in Mozilla Extensions. That seemed to do the trick. If I uninstalled it in the AVG program, could that cause other problems in other places?

more options

選ばれた解決策

Disabling it in the Mozilla Extensions is good enough and won't affect other applications.

more options

I can not find the AVG program in my extensions

more options
more options

LittleMicro, It was a specific part of AVG that I found in our Mozilla Extension file. It was "AVG Safe Search." Do you have AVG as your security system? Did it recently do one of its updates? Did it ask you about any parts of the update that might be incompatible with your programs, especially with Mozilla?