Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

When I try to choose "Proerties" in the print dialog box, I get an exception?

  • 4 件の返信
  • 3 人がこの問題に困っています
  • 10 回表示
  • 最後の返信者: GRSULL

GRSULL
GRSULL
more options

When I try to choose "Properties" in the print dialog box, I get an exception. The exception says " "Dell Photo Printer 720 Properties" "Function Address 0x0 caused a protection fault (exception code 0xc0000005) The application property sheet page(s) may not function properly."

When I try to choose "Properties" in the print dialog box, I get an exception. The exception says " "Dell Photo Printer 720 Properties" "Function Address 0x0 caused a protection fault (exception code 0xc0000005) The application property sheet page(s) may not function properly."

すべての返信 (4)

Hasan
Hasan
more options

-> Update Firefox to the latest version 10.0.1

-> Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/

  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)

この投稿は Hasan により に変更されました

GRSULL
GRSULL 質問者
more options

Thank you for responding. I have circumvented the problem by going to my control panel, opening "Printers" , opening "Preferences", either choosing "Print Color in black and white", it always will print B&W, or leaving unchecked, and it always prints in color. A little inconvenient, but OK. The print function in some applications, ie. Word, choosing properties brings up the proper dialog box where B&W can be chosen. The problem appears to be associated with Mozilla. Thanks

Hasan
Hasan
more options

Perform the suggestions mentioned in the following articles:

Check and tell if its working.

GRSULL
GRSULL 質問者
more options

I tried both suggestions, Printing a web page, and Firefox prints incorrectly to no avail. I still get the same exception when I tried to choose "properties" in the print dialog box.

I can use the "control panel", choose the printer, choose the settings, and then choose either to print in color or B&W. The printer will print that way until I change it. I cannot do it in the "print" function/properties. A little inconvenient, but OK.

It works fine in Word, Excel, etc.

Thanks for trying to help me.