Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

When I try to shut down my computer with Firefox running it hangs and stalls the shutdown process.

  • 3 件の返信
  • 7 人がこの問題に困っています
  • 10 回表示
  • 最後の返信者: Hasan

more options

When I attempt to shut down my computer with Firefox running, it doesn't close like it should during the shutdown. Instead, it hangs (as described in this article), and will continue to do so until I stop the shutdown process and close it manually, where it will still not be responding. There's the basic issue. Here's the list of relevant data to pin it down more precisely:

On the list of programs still active during the shutdown, the Firefox window starts out only appearing once like it should, but a few seconds after starting to hang it starts to appear a second time on the bottom of the list, with the specific name of the page being a duplicate of whatever it is on the original one.

This problem does not occur in safemode, but it's not caused by any of my addons either, as I figured out after disabling all of my addons through Tools>Add-ons rather than through safemode and still having the problem.

It's listed as happening a few times a week, but that's just because that's how often I forget to close Firefox before pressing "shut down" and leaving the room without bothering to check that it's working. It happens every single time I attempt to shut down the computer with Firefox running though.

When I attempt to shut down my computer with Firefox running, it doesn't close like it should during the shutdown. Instead, it hangs (as described in [[Firefox hangs|this article]]), and will continue to do so until I stop the shutdown process and close it manually, where it will still not be responding. There's the basic issue. Here's the list of relevant data to pin it down more precisely: On the list of programs still active during the shutdown, the Firefox window starts out only appearing once like it should, but a few seconds after starting to hang it starts to appear a second time on the bottom of the list, with the specific name of the page being a duplicate of whatever it is on the original one. This problem does not occur in safemode, but it's not caused by any of my addons either, as I figured out after disabling all of my addons through Tools>Add-ons rather than through safemode and still having the problem. It's listed as happening a few times a week, but that's just because that's how often I forget to close Firefox before pressing "shut down" and leaving the room without bothering to check that it's working. It happens every single time I attempt to shut down the computer with Firefox running though.

選ばれた解決策

See this article -> The problem does not occur in Safe Mode

Check and tell if its working after Turning Off Hardware Acceleration.

この回答をすべて読む 👍 2

すべての返信 (3)

more options

選ばれた解決策

See this article -> The problem does not occur in Safe Mode

Check and tell if its working after Turning Off Hardware Acceleration.

この投稿は Hasan により に変更されました

more options

Turning off hardware acceleration fixed it. Thanks for the help. :D

more options

If Turning Off Hardware Acceleration fixed the problem, then you can do one of the following: