Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Unable to connect to internet

  • 3 件の返信
  • 2 人がこの問題に困っています
  • 9 回表示
  • 最後の返信者: cor-el

geolrat
geolrat
more options

I went through the firewall settings and deleted the older version and enabled the new and saved. Still no connection. My internet provider is Charter Communications. Explorer works fine, outlook works fine. Everything else seems to connect to the internet. I went through this drill as instructed on your website around five times, no good! I have now uninstalled Firefox because I was unable to reset explorer for my default browser.

I went through the firewall settings and deleted the older version and enabled the new and saved. Still no connection. My internet provider is Charter Communications. Explorer works fine, outlook works fine. Everything else seems to connect to the internet. I went through this drill as instructed on your website around five times, no good! I have now uninstalled Firefox because I was unable to reset explorer for my default browser.

この投稿は NoahSUMO により に変更されました

すべての返信 (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall.
Let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

geolrat
geolrat 質問者
more options

Even turning the firewall off, it will still not conect to the internet.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Check the connection settings.

If you do not need to use a proxy to connect to internet then select "No Proxy" if the default "Use the system proxy settings" setting doesn't work.

See "Firefox connection settings":