Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox won't update to 15.0 version on Mac

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: ideato

more options

I currently have Firefox 14.0.1 on my Mac. After I click "apply update" in the "about Firefox" window, Firefox restarts, and I get another window that says "Connecting to update server", but it never connects.

I currently have Firefox 14.0.1 on my Mac. After I click "apply update" in the "about Firefox" window, Firefox restarts, and I get another window that says "Connecting to update server", but it never connects.

この投稿は wolf518 により に変更されました

選ばれた解決策

If there is an issue with update or permissions the better and safest way is to download and install firefox:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

この回答をすべて読む 👍 0

すべての返信 (2)

more options

Here's a few screenshots:

more options

選ばれた解決策

If there is an issue with update or permissions the better and safest way is to download and install firefox:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.