Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes randomly

  • 2 件の返信
  • 2 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: therealatri

therealatri
therealatri
more options

i have uninstalled all addons except for reddit enhancement suite, thumbnail zoom plus and lastpass. crash repost here http://crash-stats.mozilla.com/report/index/bp-738adb2a-6850-4b7a-8174-085442120922 it has been doing this for about a week now. i am running windows 8 pro, it is a legit copy i go tthrough my colleges dreamspark program.

i have uninstalled all addons except for reddit enhancement suite, thumbnail zoom plus and lastpass. crash repost here http://crash-stats.mozilla.com/report/index/bp-738adb2a-6850-4b7a-8174-085442120922 it has been doing this for about a week now. i am running windows 8 pro, it is a legit copy i go tthrough my colleges dreamspark program.

選ばれた解決策

hello therealatri, this is a known problem which is triggered by hardware acceleration and ati's catalyst driver 12.8 on windows 8. actually there should already be a block in place in firefox for those affected systems to use hardware acceleration, which might not have worked in your place... (could you go to firefox > help > troubleshooting information and copy the information that is shown in the graphics section and post it as a reply to this question)

you can manually disable hardware acceleration in firefox under options > advanced > general.

edit: apparently there is a fix in firefox 16 beta which allows blacklisting of the driver for hardware acceleration. you could also try this version: www.mozilla.org/firefox/beta

この回答をすべて読む 👍 2

すべての返信 (2)

philipp
philipp
  • Moderator
more options

選ばれた解決策

hello therealatri, this is a known problem which is triggered by hardware acceleration and ati's catalyst driver 12.8 on windows 8. actually there should already be a block in place in firefox for those affected systems to use hardware acceleration, which might not have worked in your place... (could you go to firefox > help > troubleshooting information and copy the information that is shown in the graphics section and post it as a reply to this question)

you can manually disable hardware acceleration in firefox under options > advanced > general.

edit: apparently there is a fix in firefox 16 beta which allows blacklisting of the driver for hardware acceleration. you could also try this version: www.mozilla.org/firefox/beta

この投稿は philipp により に変更されました

therealatri
therealatri 質問者
more options

thanks boss! disabled HWA and installed all my old addons. havent had any crashes since then. also havent noticed any difference in performance, is HWA really necessary?