Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

When I click on update the download runs in the background and nothing happens, how do I correct this so I get updates?

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 10 回表示
  • 最後の返信者: ideato

more options

I receive a message box asking if I would like to update Firefox. I click on yes and it goes to the download box with the long horizontal download bar with blue and white moving lines. That never changes...it simply stays with this box, the download bar never changes and it doesn't matter how long I wait for it to complete install it never occurs. The update box appears randomly in time, but it is quite often.

I receive a message box asking if I would like to update Firefox. I click on yes and it goes to the download box with the long horizontal download bar with blue and white moving lines. That never changes...it simply stays with this box, the download bar never changes and it doesn't matter how long I wait for it to complete install it never occurs. The update box appears randomly in time, but it is quite often.

すべての返信 (2)

more options

It sounds like your updater has gotten corrupted. Try just to update manually. Go to www.getfirefox.com, download Firefox 16.0.2 and install it.

more options

Hello emckenzie

If there is an issue with update or permissions the better, quickest and safest way is to download and install firefox:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.