Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I keep having to install my add-ons over and over

  • 6 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: cor-el

more options

running FF 16.0.2. on XP. When starting FF my add-ons are asking permission to be installed. They have been installed, many for several years. Rather than going through them one by one to ok it I close all the windows, restart FF then enable them all. Happens randomly when starting FF, not all the time.

running FF 16.0.2. on XP. When starting FF my add-ons are asking permission to be installed. They have been installed, many for several years. Rather than going through them one by one to ok it I close all the windows, restart FF then enable them all. Happens randomly when starting FF, not all the time.

すべての返信 (6)

more options

Seems to be resolved. Disabled the theme I was using: Inverted Black and White.

Screenshot of add-ons asking for permission to be installed

more options

not resolved. changed theme to the default and still randomly asking to install add-ons. see screenshot

more options

You can check for problems with preferences and try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.


It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.

If this hasn't helped then also try to delete the addons.sqlite file.

more options

Thanks for the suggestions, I will try them.

more options

thanks the first link about the resetting pref. worked.

more options

You're welcome