Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

How to retrieve my bookmarks, tabs, history, etc, from the Mozilla server after a clean reinstall of my OS?

  • 8 件の返信
  • 1 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: cor-el

more options

Before I upgraded from Windows 7 to Windows 8, I synced my firefox. I performed a clean install of Windows 8, meaning I wiped my C: drive. After the install of Windows 8, I was unable to retrieve my personal data from the Mozilla server. The browser is telling me to sync my stuff with another device but I saw, when syncing for the first time, the browser said something along the lines of "Backing up your data to Mozilla servers." How do I retrieve my data from those servers?

Before I upgraded from Windows 7 to Windows 8, I synced my firefox. I performed a clean install of Windows 8, meaning I wiped my C: drive. After the install of Windows 8, I was unable to retrieve my personal data from the Mozilla server. The browser is telling me to sync my stuff with another device but I saw, when syncing for the first time, the browser said something along the lines of "Backing up your data to Mozilla servers." How do I retrieve my data from those servers?

選ばれた解決策

Yes it does. You can probably recovery your profile from there (keep in mind it is a hidden folder, so enable hidden files and folders) Recover important data from an old profile

この回答をすべて読む 👍 0

すべての返信 (8)

more options

Do you have the recovery key you were given when you created your Sync account?

Please note that Sync is NOT a backup tool and should never be used as such. ALWAYS make a hard copy of your Firefox data before doing anything like a Windows reinstall.

more options

I'm afraid I don't have a recovery key. I had years of bookmarks and stuff there, it would be extremely devastating to lose all that.

more options

In that case, no, it cannot be recovered. If you had a backup of your profile we could help you import that but you apparently do not. So unfortunately that information is gone.

more options
more options

I do have my whole C:\Users\'myusername' folder backed up. Does that help with anything?

more options

選ばれた解決策

Yes it does. You can probably recovery your profile from there (keep in mind it is a hidden folder, so enable hidden files and folders) Recover important data from an old profile

more options

Oh my god it worked!!! Thank you so much, this is very important to me!! Is there any way I can recover my last session from that profile folder as well?

more options

You would need to copy the sessionstore.js from that profile to the current Firefox Profile Folder to get that last session.