Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I am no longer able to open or download most PDFs from web pages. I have the pop-up blocker turned off in Preferences.

  • 1 件の返信
  • 6 人がこの問題に困っています
  • 6 回表示
  • 最後の返信者: philipp

ahegarty
ahegarty
more options

In recent months I have found that I am unable to download or open PDF documents from web pages. Download links either open a blank page in a new tab or do nothing. PDFs that I am unable to view in Firefox can be viewed and/or downloaded in Safari most of the time and Chrome all of the time so I assume the problem is not my computer or operating system. I recently turned off the pop-up blocker but that did not make a difference. The problem has worsened over the past couple months, it appears that more and more web sites are moving to a different protocol for viewing/downloading PDFs. It used to happen occasionally but now I find that I am unable to view a majority - about 75% - of PDFs. I am using Firefox v18 for Mac with Mac OS X 10.6.8.

In recent months I have found that I am unable to download or open PDF documents from web pages. Download links either open a blank page in a new tab or do nothing. PDFs that I am unable to view in Firefox can be viewed and/or downloaded in Safari most of the time and Chrome all of the time so I assume the problem is not my computer or operating system. I recently turned off the pop-up blocker but that did not make a difference. The problem has worsened over the past couple months, it appears that more and more web sites are moving to a different protocol for viewing/downloading PDFs. It used to happen occasionally but now I find that I am unable to view a majority - about 75% - of PDFs. I am using Firefox v18 for Mac with Mac OS X 10.6.8.

すべての返信 (1)

philipp
philipp
  • Moderator
more options

hello ahegarty, you could try using the PDF Viewer addon, for more details also see PDF files are blank or cause an error message on Mac.