Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Saved password problem missing

  • 5 件の返信
  • 2 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: cor-el

more options

Hi everyone. My problem is that I can't see my saved password. Something happaned but I don't know what happened. I tried to reset the Firefox, but it didn't solve. When I open "signons" file with notepad, it shows the name of the saved websites and coded letters. What should I do to see my saved passwords again? I also tried to uninstall the Firefox and install it again, then copying "signons" file but it also didn't work. Please help me.

Hi everyone. My problem is that I can't see my saved password. Something happaned but I don't know what happened. I tried to reset the Firefox, but it didn't solve. When I open "signons" file with notepad, it shows the name of the saved websites and coded letters. What should I do to see my saved passwords again? I also tried to uninstall the Firefox and install it again, then copying "signons" file but it also didn't work. Please help me.

すべての返信 (5)

more options

You need the matching key3.db file that stores the encryption key.
The encrypted names and passwords can't be decrypted without this file.

You can try to restore a previous version of the key3.db file and/or signons.sqlite.

Make sure to first create a backup copy of key3.db and signons.sqlite before experimenting.

more options

I tried the previous state loading but it didn't work. I also tried the password decryptors. Only I can see the names of the saved web sites, not the username or password. Is there another way I can do? By the way, thanks for your help.

more options

You need matching versions of both files (key3.db stores the encryption key that was used to encrypt the names in signons.sqlite).
If that doesn't work and you do not have an older set that still works then it is likely that your passwords are lost.

more options

I tried to restore both files to the same previous date, but it didn't work. When I click "saved passwords", it opens in a wide screen as if there were usernames and passwords. Maybe a related file is deleted and it caused this problem. Thanks for your help.

more options

That can be a problem with the localstore.rdf file.

You could try this in a new profile and copy the password files to that profile.