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Firefox 19 crashes (shuts down) for no apparent reason (3 windows & multiple tabs open, too many?) never was a problem before

  • 7 件の返信
  • 3 人がこの問題に困っています
  • 229 回表示
  • 最後の返信者: kheikal

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4 gb ram, using up to date Win 7 and Norton . Notice no pattern but perhaps it could be Adobe related (also up to date) since I have had Adobe PDF's open and/or downloading.

4 gb ram, using up to date Win 7 and Norton . Notice no pattern but perhaps it could be Adobe related (also up to date) since I have had Adobe PDF's open and/or downloading.

すべての返信 (7)

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hello, please enter about:crashes into the location bar, copy the latest few report ids from there & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

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this crash is triggered by the norton confidential component - please disable the extension or uninstall the software from the windows control panel if you don't rely on it.

for reference also see bug #812186.

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Thanks for your help. I don't use it. I'll have a look and see just how easy it is to disable

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hello kheikal, i can detect no apparent cause that triggered those 2 crash report. as a general advice try to reset firefox & check the integrity of your system's RAM with a memtest tool...

Avoid crashes - Tips and tricks

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I will give that a try and keep an eye on it.

thanks!